American Express Global Business Travel (Amex GBT) has filed its fifth U.S. patent to develop a new technology that uses Artificial Intelligence to measure and improve customer satisfaction. The system, called Determining Customer Risk of Attrition, protects Amex GBT's innovative use of data analysis to maintain the quality of its service. Leer más
The Court of Justice of the European Union has ruled that limiting the number of licenses for private vehicles with driver (VTC) based on the number of licenses granted to cab services is contrary to EU law. The verdict calls into question many of the restrictions approved in recent years by the authorities of Aragon, the Balearic Islands, Catalonia and Valencia. Leer más
Innovation Summit Business Travel & MICE (ISBTM) has almost closed the list of experts who will participate in the congress that will take place next July 5 at the NH Collection Madrid Eurobuilding hotel, promoted by Forum Business Travel. It is about more than thirty professionals who will discuss in different panels on new ways to improve the competitiveness of the sector.
The conference will be attended by more than thirty professionals who will discuss in different panels on new ways to improve the competitiveness of the sector. Leer más
The projects recognized in the Tourism Innovation Awards 2023 seek to enhance the user experience, integrate new business models or use advanced technology to transform the current tourism landscape. The awards will honor the best projects or initiatives in five different categories.
The awards will recognize the best projects or initiatives in five different categories. Leer más
While the in-person format is back with a vengeance, fully recovered from the effects of the pandemic, companies have discovered that virtual or hybrid events also have many advantages. 80.2% of event organizers acknowledge that they have been able to reach a wider audience thanks to the digital format. Leer más
Today's travelers expect personalized, flexible and sustainable travel, while new data shows the industry continues to rebound. A new report from Amadeus looks at how the industry could meet these traveler expectations through an approach that combines hotel content, mobility and travel insurance. Leer más